You can register directly on our website by selecting your preferred trek, date and batch. Complete the booking form and make the payment online. You will receive a confirmation email with all trek details.

Alternatively, you can call or WhatsApp our team and we will help you with the registration.

Yes, we offer a partial payment option for most treks. You can pay a booking amount to block your slot and pay the remaining amount before the trek start date.

Please check the specific trek page for the booking amount and payment schedule.

If your preferred date is full, you have two options:

• Join the waitlist — if someone cancels, we'll notify you immediately.
• Choose an alternate date — most treks run multiple batches through the season.

You can also contact us to check for private trek availability.

After successful registration, you will receive:

• A confirmation email with your booking details
• A detailed packing list and preparation guide
• A fitness plan to help you train
• Joining instructions and WhatsApp group link

Our team will stay in touch until your trek starts.

The trek fee typically includes:

• Accommodation — tents, homestays or hotels as per itinerary
• All meals during the trek (breakfast, lunch, dinner, snacks)
• Certified trek leader and support staff
• Permits and forest fees
• Safety equipment — first aid, oxygen cylinders, etc.

Transport from base camp and back may or may not be included depending on the trek. Please check the specific trek page for details.

Our standard cancellation policy:

• 30+ days before trek: Full refund minus processing fees
• 15-30 days before trek: 50% refund
• Less than 15 days: Non-refundable

Please refer to the specific trek page for exact terms. In case of government restrictions or natural calamities, we offer flexible rescheduling.

We accept all major payment modes:

• Credit cards (Visa, Mastercard, Amex)
• Debit cards
• Net banking
• UPI (Google Pay, PhonePe, Paytm)
• Bank transfer (NEFT/RTGS)

For international payments, please contact our team for assistance.

Most Himalayan treks require a basic level of fitness. You should be able to walk 5-6 hours a day with a light backpack.

We recommend starting a fitness routine 4-6 weeks before your trek that includes:

• Cardio — running, cycling or swimming (30-45 mins, 4-5 days a week)
• Strength training — squats, lunges, core exercises
• Stair climbing — 10-15 minutes daily

We provide a detailed fitness plan after you book.

Absolutely! Around 75% of our trekkers are beginners. We have treks specifically designed for first-timers with easy gradients and shorter durations.

The two most important criteria are physical fitness and mental preparedness. If you can walk comfortably for 4-5 hours and have the right attitude, you're ready.

Mental preparation is as important as physical fitness. Here are some tips:

• Research your trek — know the terrain, altitude and challenges
• Practice walking with a backpack on uneven terrain
• Prepare for basic discomforts — cold, fatigue, simple food
• Stay positive and flexible — mountain weather can change plans
• Trust your trek leader and follow their instructions

Yes, when done with experienced guides and proper precautions. All our treks are led by certified trek leaders trained in wilderness first aid and altitude management.

We carry oxygen cylinders, first-aid kits and maintain constant communication with base camps. Our safety record speaks for itself.

Altitude sickness is a real concern, and we take it very seriously:

• Our itineraries include proper acclimatisation days
• Trek leaders monitor everyone's health daily
• We carry oxygen cylinders and pulse oximeters
• If symptoms worsen, we descend immediately — no summit is worth a life

We also teach you how to recognise early symptoms.

Our trek leaders are trained in wilderness first aid. In case of minor injuries, they provide immediate care.

For serious injuries, we have emergency evacuation protocols — including coordination with local authorities, helicopter rescue if needed, and communication with your emergency contacts.

Accommodation varies by trek and service level:

• Camping treks: Spacious, weather-resistant tents with sleeping bags and mats
• Homestay treks: Cosy local homes with basic amenities
• Base camp: Our own hotels at selected locations

We ensure clean, comfortable and safe accommodation throughout.

We provide freshly prepared vegetarian meals three times a day, plus evening snacks and hot beverages.

Our cooks prepare nutritious, easy-to-digest meals suitable for high-altitude conditions. Jain and special dietary requests can be arranged in advance.

Sample menu: parathas, poha, dal-chawal, rajma-chawal, soups, noodles, tea, coffee, etc.

Yes, we provide purified drinking water at all campsites. We use filtration and purification methods to ensure the water is safe.

We recommend carrying a reusable water bottle (1-2 litres) and avoiding single-use plastic bottles.

It depends on the trek. Some treks include transport from the nearest town/railway station to the base camp and back, while others don't.

Please check the "Inclusions" section on the specific trek page for exact details.

Each trek page has a "How to Reach" section with detailed directions — by air, train and road. We also provide a Google Maps link to the base camp.

If you need help planning your travel, our team is happy to assist.

Most treks in Uttarakhand and Himachal Pradesh require forest permits and camping permits. We arrange all necessary permits as part of your trek package.

For restricted areas like Nanda Devi Biosphere, additional permits are needed which we handle on your behalf.

Essential items include:

• Clothing: Thermals, fleece jacket, down jacket, waterproof pants, trekking pants, t-shirts
• Footwear: Broken-in trekking shoes, floaters/sandals
• Accessories: Sunglasses, cap, gloves, socks, sunscreen, lip balm
• Personal: Toiletries, medications, power bank, torch
• Documents: ID proof, booking confirmation

We share a detailed packing list after you book.

Yes, we provide trekking equipment like jackets, sleeping bags, trekking poles, microspikes and gaiters on rent at our base camps.

You can also bring your own equipment. We recommend checking the specific trek page for rental availability.

Wear ankle-high trekking shoes with good grip and ankle support. Make sure they are broken in before the trek — never wear new shoes on a trek.

Also carry a pair of floaters or sandals for camp use.