Because Plans Can Change. Your Adventure Doesn't Have To.
At Himalayan Advent, we understand that planning a trek takes time, excitement, and commitment. But sometimes unexpected situations can make it impossible to join your scheduled departure.
A sudden medical situation, a family emergency, or another genuine circumstance can change your plans at the last moment. In such situations, we believe you should have a reasonable option instead of losing your entire booking amount.
If you are unable to join your scheduled trek due to a genuine medical or family emergency, contact our team and provide the relevant supporting document. Our team will review your request and assist you with rescheduling.
Once your request is approved under this policy, we will transfer your booking to an eligible future fixed-departure batch without charging a separate rescheduling fee.
Your paid booking amount can be retained as a credit and adjusted against an eligible future departure, subject to the applicable terms and availability.
Mountains aren't going anywhere. When you're ready to trek again, our team will help you find a suitable upcoming departure and continue your Himalayan journey.
At Himalayan Advent, we value the people who choose to travel with us. We understand that circumstances can change, and we aim to handle genuine emergencies with flexibility and care.
Your plans may change. Your Himalayan adventure doesn't have to end.
Note: Rescheduling is subject to verification, departure availability, and the specific terms applicable to your booking.